XSHIELD PROTECT

Return Policy

At XSHIELD, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

We accept returns within 30 days of the original purchase date.

To be eligible for a return, the item must:

Be unused and undamaged
Be in its original packaging
Include all original components, accessories, and documentation such as proof of purchase

Items that do not meet these conditions may not be accepted.

Customers are responsible for all return shipping costs to:

    The Claims Department

    850 Progress Center Court – Suite 100

    Lawrenceville, GA 30043

We recommend using a trackable shipping service, as XSHIELD is not responsible for items lost or damaged during return transit.

To start a return, please contact our customer support team at support@xshield-protect.com with your order number and reason for return.

Once your return is approved, you will receive instructions on how to send your item back.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within a reasonable processing period.

Any items that show signs of use, damage, or are missing original packaging may be deemed non-returnable.

If you have any questions about our return policy, please contact us at support@xshield-protect.com.